Terms and Conditions
1. ABOUT THIS WEBSITE
1.1. The Global Accommodation Search website is owned and operated by Roamfree Asia Pacific (ACN 139 374 422) 1.2. Your use of the service, information text, graphics and materials provided via or on the website is governed by these terms and conditions and our privacy policy. By using the website you agree to be bound by these terms and conditions. 1.3. Global Accommodation Search provides an online accommodation booking facility. The accommodation and its availability is supplied by third parties. Global Accommodation Search acts as an intermediary between Accommodation Providers and users in order to provide users with the possibility to search, compare and book accommodation online. All accommodation is sourced from the Accommodation Provider directly or their authorised representative. Payment is made direct to the Accommodation Provider or their nominated representative. Global Accommodation Search endeavours to get all accommodation to provide their best rate but does not guarantee that the rate displayed is the best rate in the market. Global Accommodation Search does not accept any liability for unavailability of accommodation caused by the accommodation providers. 1.4. Our service is based on information provided by Accommodation Providers such as hotels. We do our utmost to ensure that all information provided on this website is accurate. However, we cannot guarantee that all information is comprehensive and error free. Nor can we be held responsible for interruptions or non-delivery of information. 1.5. You must be at least 18 years of age to transact on this site.
2. LINKS TO OTHER WEBSITES
The website may contain links to third party websites. Global Accommodation Search does not sponsor or endorse the operator's or content of any linked websites. Subject to any applicable Law which cannot be excluded, Global Accommodation Search makes no warranties or representations regarding the quality, accuracy, merchant ability or fitness for purpose of any linked websites, material or products or services. Links in GAS need to be created from the corresponding domain name. This is to assist in both the billing and reporting processes.
3. PRIVACY
Your privacy is important to Global Accommodation Search. Please read our Privacy Policy for details on how we collect and handle your personal information.
4. CREDIT CARD GUARANTEE
4.1. Accommodation Providers require credit card details in order to guarantee your reservation. Your credit card information will be securely sent directly to the Accommodation Provider or held with their nominated representative. When you make a booking you will automatically enter into an agreement with the Accommodation Provider you have chosen. In some cases Roamfree Licence Travel Agent lic no. TAG 3157901 will collect the money on behalf of the Accommodation Provider as per the payment policy outlined on the booking page and confirmation email. The payment collector will also be shown on the booking page and confirmation email. 4.2. In order to eliminate identity fraud, the Accommodation Provider will ask for photo identification to ensure your identity matches the booking. 4.3. You must be the credit card holder for any accommodation booking which you attempt to acquire via the website.
6. BOOKING CANCELLATIONS
If you cancel an accommodation booking, such cancellation will be according to the cancellation policy of the Accommodation Provider as stated on your confirmation email and in terms and conditions of purchase. We recommend you read the cancellation policy of the Accommodation Provider carefully. If you cancel or do not show up, the Accommodation Provider may charge you a fee. There will also be an administration fee from Roamfree Asia Pacific as per the details below.
See point 4.1 If Roamfree Licence Travel Agent lic no. TAG 3157901 collects payment and your booking is cancelled there will also be an administration charge imposed by Roamfree of AUD$15 if amended online and AUD$25 if cancelled by phone. This administration charge is in addition to any fees or charges that may be imposed by the Accommodation Provider.
Note: If you wish to cancel your booking, you can do so online or by calling 1800 061 610 in Australia and 0800 630 130 in New Zealand.
7. BOOKING AMENDMENTS
If you wish to amend an accommodation booking, such amendment will be according to the cancellation and/or amendment policy of the Accommodation Provider as stated on your confirmation email and in terms and conditions of purchase. We recommend you read the policy of the Accommodation Provider carefully. If you amend, cancel or do not show up, the Accommodation Provider may charge you a fee. There will also be an administration fee from Roamfree Asia Pacific as per the details below.
See point 4.1 If Roamfree Licence Travel Agent lic no. TAG 3157901 collects payment and your booking is amended there will also be an administration charge imposed by Roamfree of AUD$15 if amended online and AUD$25 if cancelled by phone. This administration charge is for each amendment and is in addition to any fees or charges that may be imposed by the Accommodation Provider.
Note: If you wish to amend your booking, you can do so online or by calling 1800 061 610 in Australia and 0800 630 130 in New Zealand.
8. DISCLAIMER
8.1. Accommodation providers can alter information about their accommodation, prices and availability at any time. We therefore cannot guarantee that all the information is accurate and faultless, nor can we be held responsible for errors or inaccuracies in the supplied information. 8.2. Global Accommodation Search does not accept liability for any indirect or consequential loss arising out of the use of or connected with the website or for any services provided by the website.
9. AVAILABILITY OF WEBSITE
9.1. As electronic services are subject to interruption and breakdown, access to the website is offered on an "as is" and "as available" basis only. 9.2. You are responsible for ensuring that you have alternative contingency plans in place when the website is unavailable. 9.3. Global Accommodation Search may impose limits or restrictions on the use you may make of the website. Global Accommodation Search may withdraw the website at any time and without notice to you. 9.4. You must not: 9.4.1 use any robot, spider, other automatic device or manual process to monitor, copy or extract any web pages on the website, or any of the content contained within, without prior written permission from Global Accommodation Search ; 9.4.2 use any device, software or routine to interfere or attempt to interfere with the proper working of the website or any transaction or process being conducted on or through it; 9.4.3 take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the website; or 9.4.4 reverse engineer, reverse assemble or otherwise attempt to discover the source code or other arithmetical formula in respect of the software underlying the infrastructure and processes associated with the website.
